Returns & Exchanges
At BBASkincare, we want you to love your glow; if you are not completely satisfied with your purchase, you may return or exchange eligible products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully pack the unused or gently used products in their original packaging to ensure they are protected during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.